Last updated 14 November 2026
Refund policy
Skills are digital downloads, so we refund in one situation: when a skill will not run on your computer and we cannot fix it.
Template: have this reviewed before relying on it.
When you get a refund
- You bought in the last 7 days, and
- the skill does not run on your computer, and
- you have emailed support and we have tried, without success, to get it working.
In that case you get a full refund of what you paid for that order.
When we do not refund
- Change of mind after downloading, or buying a skill you then do not use.
- Not having the requirements listed on the site, such as a Mac, the listed tools, or Claude Code on a paid Claude plan.
- Requests made more than 7 days after purchase.
How to ask
Email [email protected] with your order receipt and a short description of what happens when you run the style. We reply within 2 working days.
How refunds are paid
Refunds are issued by Dodo Payments, our merchant of record, to the payment method you used. Your bank or UPI app may take 5 to 10 working days to show it. After a refund your licence for the refunded skill ends and you should delete its files.
Duplicate charges and missing files
If you were charged twice for one order we refund the extra charge, whenever you tell us. If your download does not arrive or the link fails, we send it again.